Global Finance Transformation
Situation
A worldwide financial services firm came to Adaptation looking to manage a business, technology, and process transformation effort. This included new technology and the reorganization of siloed departments and staff roles throughout the Americas, Europe, and Asia-Pacific.
Solution
Adaptation worked with the executive leadership to understand the challenges that could impact the ability of the organization to adopt change. We developed a standard but flexible approach that was applicable to all regions of the organization. Our approach addressed the culture and unique procedures of each country while implementing new global standards.
Our method included:
- A sustainable change network
- Activity-based task analytics
- Centralized communications
- Creative branding
- Customized training
- New reporting and information access
- Periodic readiness metrics
- Redesigned organization
- Standard global business practices
Impact
An integrated finance/accounting team now works together despite disparate geographic locations and time zones. Global transparency to country performance allows management to act quickly when important decisions are required. Redundancies were eliminated, and overall cost savings are more than $10 million per year.
