Project Management and Business Process Solutions
Situation
The NYC Administration for Children’s Services is required to comply with all New York State changes to its programs. They needed updates to the Raise the Age program to comply with New York State law. The law changes include changes to the age of participants and requires such youth to be housed in a specialized secure detention facilities. The legal changes also made adjustments to the criminal procedural law, provisions on sealing criminal records, reimbursement to localities, and other provisions. The anticipated changes are expected in functional areas including human resource staffing, communications, coordination with criminal and family courts, information technology, data analytics and agency policies.
Solution
Adaptation was able to support the Prime contractor by providing project management expertise to oversee and coordinate communications, community relations and outreach, coordination with criminal and family courts. We also evaluated changes to business processes that were required in order to comply with the law. Some of those changes required new policies and procedures, changes to information systems and research and analysis needed to understand trends and data issues.
Impact
Our project management expertise was responsible for ensuring that we met the tight deadlines for the budget and implementation of required changes. In partnership with the Prime contractor and the NYC ACS team, we were able to successfully implement the upgrades to comply with the New York State law.




